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Terms & Conditions

Last updated: 3 June 2026

1. Introduction

These Terms and Conditions govern your use of the TrueVehicleAudit website and the vehicle data reports provided by our service. By accessing our website or purchasing a report, you agree to be bound by these terms.

2. Digital Service Delivery & Refund Policy

We want you to be completely satisfied with our service. TrueVehicleAudit provides digital reports composed of data sourced from independent third-party automotive data providers.

We offer a comprehensive 24-48 Hour Customer Satisfaction Guarantee. For full details on your eligibility and how to request a refund, please review our Refund Policy.

3. Data Accuracy and Liability

We aggregate data from comprehensive commercial sources. While we strive for 100% accuracy, TrueVehicleAudit cannot guarantee that the information provided by third-party databases is complete, accurate, or entirely up-to-date at the exact moment of the query.

To the fullest extent permitted by law, TrueVehicleAudit shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our reports. Your reliance on the data provided is solely at your own risk.

4. Acceptable Use

You agree to use our service solely for legitimate personal or business purposes (e.g., verifying a vehicle's history prior to purchase). You may not use our service for any illegal activities, mass scraping, or to harass, intimidate, or track individuals.

5. Customer Support and Disputes

We are dedicated to providing excellent customer service. If you encounter any problems with your report or the billing process, please reach out to us first. We log delivery receipts to assist in resolving issues quickly and fairly, ensuring you get the support you need.

6. Contact Information

If you have any questions or concerns regarding these Terms and Conditions or the service provided, please contact us via our Contact page.